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GET IT THERE BY CHRISTMAS! HOLIDAY SHIPPING DEADLINES BELOW! New: 2 BUCKWHEAT Bed PILLOWS AS Seen ON TV Healing This healing buckwheat pillow conforms to the exact contours of your head and neck to provide support without causing stress. Hypoallergenic. Cover is 65% polyester/35% cotton. 21" x 16" x 2" high. SET OF 2 ZONE THREE: Order no later than December 15, 2008ZONE TWO: Order no later than December 16, 2008ZONE ONE: Order no later than December 21, 2008 UPS 2nd DAY DELIVERY IS AVAILABLE FOR ZONES 2 & 3 IF ORDERED NO LATER THAN DECEMBER 21, 2008. Additional RUSH SHIPPING Fees apply. You must contact us so that these fees can by added to your total and rush delivery applied. The absolute deadline is December 21, 2008. (Rush Shipping may be required)No orders placed after this date can be expected to arrive by Christmas (12.25.08) END OF THE YEAR (2008) HOURS OF OPERATION ORDERS PLACED AFTER 11:59pm PST on December 22nd, 2008 will not be shipped until January 5, 2009 December 24 & 25 - HHG Offices Closed for Christmas Holiday December 26 2008 thru January 1 2009 - HHG Customer Service and Order Processing Open as usual (no shipping available due to annual inventory) YES! Customer Service WILL be available for New Year's! January 2 2009 - All operations open as usual (HHG doens't ship on weekends anyway, so all new and backlogged orders ship on MONDAY JANUARY 5, 2009. Copyright © Holiday House Gifts™ All Rights Reserved. Holiday House Gifts™ TERMS AND POLICIES Holiday Season 2008 : MODIFIEDBidding on and/or making purchases from Holiday House Gifts™ constitutes your agreement to the Terms and Policies stated below. PLEASE READ THEM. Holiday House Gifts™ cannot be held responsible for any issues that may arise due to negligence on the part of the buyer. We have excellent Customer Care Service that will assist you in any way. Holiday House Gifts™ Corporation conducts business on eBay® under the user ID's holidayhousegift and holidayhousegifts2 ONLY. No other user ID is an authorized representative. See our Corporate Property and Trade Protection Policy in this listing. It is unfortunate that this matter has become an issue. QUESTIONS:Please read the entire listing carefully. The answer to your question may be included on the listing page. Please feel free to contact us with any questions. We normally respond with 24 hours. CONDITION:All items are brand new in their original packaging. All of our items are guaranteed to be as described and to be free of defects. Due to photographic limitations, actual colors may vary slightly from those displayed on your screen. PAYMENT POLICY:Holiday House Gifts™ accepts Visa, Mastercard, Discover, American Express and E-Checks via PayPal. Money orders, personal checks, and cashier's checks are also accepted. If you are paying with a money order or check, please note the item number and title of the item purchased. Personal checks may take up to 10 days to clear before the item can be shipped. Payment must be received within 7 days of purchase. If payment is not made within 7 days without notifying Holiday House Gifts, an unpaid item claim will be filed with eBay.Combine all of your purchases for a discounted shipping charge under the following terms:*All purchases are made within a 3 day period.*Your entire order is paid for in ONE payment*You complete the checkout process after the last purchase is made.PLEASE NOTE: If you bid on or purchase several items, you MUST request a combined shipping total when ALL of your items have been purchased. We will not refund the shipping discount if items are paid for separately. SHIPPING POLICY:Holiday House Gifts™ Holiday Season 2008 Special Shipping Conditions. This information is provided in addition to our regular shipping policy in order to assist our customers in allowing packages intended for delivery by December 25th, 2008 arrive on time. A continental U.S. Map Image is provided in this listing for reference of shipping zone locations. Residents of AK, HI, APO's or any other location not shown on the map are required to contact us for delivery dates BEFORE making a purchase. Rush shipping is available for an additional charge and certain products may have shorter delivery times - please contact us if your order requires special shipping concerns.The following order deadlines apply regardless of time zone. Checkout must be complete and order paid in full by the applicable deadlines for delivery to be scheduled by 12/25/08. ZONE THREE: Order no later than December 15, 2008ZONE TWO: Order no later than December 16, 2008ZONE ONE: Order no later than December 21, 2008 UPS 2nd DAY DELIVERY IS AVAILABLE FOR ZONES 2 & 3 IF ORDERED NO LATER THAN DECEMBER 21, 2008. Additional RUSH SHIPPING Fees apply. You must contact us so that these fees can by added to your total and rush delivery applied. Holiday House Gifts™ SHIPPING CONDITIONS for Holiday Season 2008 are clearly and plainly posted on all of our eBay® listings. This is the busiest time of year for mechants and shippers alike, and eBay has been notified of our policies. Orders that do not adhere to these deadlines and conditions cannot reasonably be expected for delivery by December 25, 2008, nor can Holiday House Gifts be held responsible if this is the case. Abnormal circumstances experienced by the shipper (ie. incorrect truck routing, loss of package, etc.) may cause packages to be delivered later than scheduled. We have absolutely nothing to do with, nor have any control over such circumstances. Holiday House Gifts assumes no responsibility, nor is liable for any delays caused by the shipper. Any undue negative feedback resulting from a buyer's failure to recognize these terms will be disputed along with detailed records illustrating the buyer's failure to comply with our policies. Holiday House Gifts and our shipping providers do not have the same delivery abilities that Santa Claus does. By bidding on an auction or making a purchase, you are agreeing to the shipping fee. Listed shipping rates apply to the continental United States ONLY. Shipping, handling, and insurance fees are NOT NEGOTIABLE. If you do not agree with the shipping costs, DO NOT BID OR MAKE PURCHASES.Our items are professionally packaged and double boxed for extra care during shipment. Package tracking information will be sent to your e-mail address as soon as it is available. Holiday House Gifts ships weekdays (Monday - Friday). We DO NOT ship on weekends or national holidays. Purchases made on Fridays usually ship (and you will receive tracking) on MONDAY. We CANNOT ship with a buyer's own UPS or FedEx account.Delays in package arrival are commonly caused by the following:*weekends and national holidays (these days DO NOT count toward our stated delivery times)*clearing of payment - checks and money orders not only have to be sent by mail (which takes time), but we do not ship until such checks clear. For fastest processing, buyers should pay electronically, though it is not required.*delay of payment by the buyer - we DO NOT ship at end of SALE, we ship on receipt of payment.*scheduling delays by the Shipping Company (UPS) - once the shipper receives your item, Holiday House Gifts™ has no control over it. Even if the package tracking states "rescheduled delivery", the actual delivery date is usually within the original estimated time of arrival.The above notice is to illustrate that nearly all delays in shipping are the result of conditions beyond the control of Holiday House Gifts™ and should not be considered due to the fault of failure on our part. (We do our job to process all orders in a prompt and timely manner).*NOTICE* Holiday House Gifts™ DOES NOT ship to CANADA. Purchases made with a Canadian shipping address will be cancelled. This policy is plainly stated and any negative feedback left due to ignorance will be disputed. REFUNDS/RETURNS POLICY:If you have received a product in damaged condition, we will send a replacement or refund at OUR discretion. SHIPPING FEES ARE NOT REFUNDABLE. Please notify us within 3 days of receipt of your damaged item for a Return Authorization Number. We will NOT accept unauthorized returns. Items must be returned in their original box. Any damage that occurred AFTER the item as been used is NOT returnable to us. Refer to any manufacturer's warranties for their return policies.If you are simply not satisfied with your purchase and wish to return the item for a refund, please contact us within 7 days of receipt. A Return Authorization Number must be issued by our return department before any returns will be accepted. Please be aware that non-defective merchandise refunds will be the sum of the original price paid, less all shipping and handing fees and a 30% restocking fee. We are not responsible for the cost of return shipment. All refunds will be issued by the same means of payment (i.e. We DO NOT issue the refund in the form of a check if the original payment was made with PayPal). Non-defective merchandise must meet the following conditions to qualify for return acceptance: 1. Merchandise must be in its original packaging. 2. Merchandise and packaging must bear no markings or be otherwise defaced upon receipt by Holiday House Gifts™.EXCHANGE: All items are inspected for damage prior to shipment. If any damage occurs, please notify us within 3 days of receiving the damaged item. You must provide photographs of your damaged item in order to file a claim. Please allow to weeks for damaged item claims to be processed. Any claim filed after 7 days of receipt of item will be REFUSED. NON-PAYING BIDDERS POLICY:We report ALL non-paying customers to eBay and your account may be submitted to our law firm for collection. Disputes are filed non-paying customers which could lead to your suspension from eBay. Purchases through eBay are a BINDING CONTRACT. Please do not bid or purchase if you do not intend to honor this contract. If you have made a bid or purchase by your own error, please contact us immediately so that we can cancel your sale. We reserve the right to impose a $10.00 cancellation fee.. If you bid or purchased the wrong item, but would like to purchase another item, please contact us as soon as possible so that we may make the adjustments to your order. Please DO NOT submit payment until we have made these changes for you. FEEDBACK POLICY:We strive for every customer to be satisfied with their eBay experience. It is our policy to leave feedback only after feedback as been received. If you are not satisfied for any reason, please contact us and allow us the opportunity to remedy the situation before you leave undue negative feedback. Feedback is very important to us. Holiday House Gifts™ Corporate Property and Trade Protection Policy:Any misrepresentation or use of Holiday House Gifts™ likeness, images, palette, templates, logos or any other trade property is fraudulent and should be reported to Holiday House Gifts and/or eBay®. It has been brought to our attention that a number of other sellers on eBay have been conducting themselves in a fraudulent manner. Images bearing the Holiday House Gifts™ name and logo are being used without permission, and in some cases, sellers are responding to buyers as representatives of our company. It is unfortunate that we must include a policy regarding this, though we want to our customers to be sure with whom they are dealing. The only authorized user ID's by Holiday House Gifts Corp. are: holidayhousegift and holidayhousegifts2. Holiday House Gifts™ is a well-established business entity and will aggressively protect the rights of ourselves and our customers. The failure to immediately cease and desist any property or trademark infringement, and/or fraudulent representation will be responded to appropriately. Copyright © Holiday House Gifts™ All Rights Reserved. Created by eBay Blackthorne ver. 3.2.151.0
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